How to Get Help with File Explorer in Windows 10

Windows 10 comes with many features that make it a far better Windows Operating System than many others before it. For example, its interface is user-friendly and looks far better than the previous version of Windows Operating Systems.

In this help article we will see what is and how to get help with file explorer in windows 10 not responding or other common issues that need help.

Get help with File Explorer in Windows 10

File Explorer is a special program present in Windows 10 Operating System. It makes possible for the end user running this version of Windows to navigate from one file or folder to another.

In the following section we will see how to use it. This helps users know additional windows features.

The Files Explorer in this version of Windows has several features that are not found in any of the previous version. This is why the users need to get help.


Methods to launch it on Windows 10

There are many methods to follow when looking for help. We will discuss some of the methods below:


Method 1

This method involves running the device troubleshooter to check if it can resolve the issue. Follow the steps below to do this:

type control panel

  1. Press the letter R and the Window Key. Then type Control Panel
  2. Later, type Troubleshooting in the search bar provided, then click on troubleshooting
  3. Next, you can click on hardware and Sound, after which you should click on Hardware and Devices.
  4. When the wizard pops up, you can follow the instructions to run the troubleshooter.


Method 2

Follow the instructions below for this second method:

task manager

  1. First of all, open the Task Manager wizard. You can also open it faster by pressing CTRL+Shift+ESC.
  2. When the Task manager pops up, navigate to and click File, then Run New Task.
  3. Next, check if there is a check mark against “Create this task with administrative privileges.”
  4. If there is no checkmark there, simply add it.
  5. Then, type CMD and click on OK.
  6. Next, type the 4 commands below in front of the CMD prompt:
    1. dism/online/cleanup-image/restorehealth sfc/scannow powershell
    2. GShZCcCXUE2SmC5QxTfsXrTYSn2LvnPEQP {$_.INstallLocation – \like
    3. “*SystemApps*”} |Foreeach {Add-Apppackage-DisableDevelopmentMode
    4. \-Register “$($_.InstallLocation)\AppXmanifest.xml”}
    5. Afterward, close the CMD window.


Method 3

This is the quickest method to launch it in Windows 10. It involves pressing the Windows logo + E



Method 4

  1. You can simply type File Explorer in the search bar where you find “Ask me anything.”
  2. After typing it, click enters and this will directly open it.



Additional features 

We will see in this section  some of the additional features:

  • Quick Access: This feature will list the files that you have recently accessed on your computer. It also provides fast and easy access to the files and folders that you use frequently.
  • One Drive: This feature makes it easy to upload and later access files and documents. These files can be accessed from any remote area. It works just like Google Drive.
  • File Sharing: With this Feature, you can select and share files very easily
  • Picture Tools: This feature is a reliable tool for basic image operations, like slideshow settings, background settings, and image rotation.
  • File Menu: With this feature, the end user can launch the Windows Powershell and the command prompt      
  • Search: This feature makes it possible to search various items that are related to the folders and its sub-folders that you are currently working on.
  • Custom Navigation: This feature permits you to open left-pane navigation in line with your specific need. You can do this using the “View” tab at the top.
  • This PC: This means the same thing as “My Computer.” It is simply written in a different name in Windows 10.
  • Flat UI: The look is flat.


How to Get help with File Explorer in Windows 10

Follow the steps below:

  1. To access the Quick Access feature, right click on the particular folder and then choose “Pin to quick access” option.
  2. You “can launch the File “Explorer faster than ever by choosing “Pin to taskbar” or “Pin to Start”.
  3. You can choose “Unpin from Quick Access” if you need to remove associate degree items from the Quick Access menu.
  4. Some end users have complained about the File Explore hanging when they right-click in Windows 10. You can resolve the issue by fooling the steps we provide below:
  5. Click on Windows + X and then select “command prompt (admin)” and then write “netsh” after which you should hit enter and click on “Winsock reset”.
  6. Next, restart your computer. This will get the issue fixed.
  7. If the above does not fix the problem, you can simply uninstall the windows update and it will resolve the issue.


How to uninstall updates

  1. In the Search box, type “Windows update” then select “Windows update settings.
  2. Next, type Update History and then uninstall updates
  3. Next, click on “select” and then click on uninstall.
  4. This will uninstall all the updates.

Are you still facing certain issues despite all the methods described above?

You can follow the instruction below to resolve the issue:

command prompt

Run “sfc/scan now” and then “PowerShell” in the command prompt as the admin. This can help to fix the issue fast.


File Explorer help useful shorcuts:

  • Windows Key +E: This shortcut will open a new one
  • Alt+Shift+P: This shortcut can hide or show the Preview Pane
  • Alt+P: This can hide or show the Preview Pane
  • Ctrl+N: This opens an entirely new window 
  • Ctrl+E: This shortcut will activate the Search bar.
  • Alt+up arrow key: This shortcut helps you to go one folder in the folder tree.

You can open it in Windows 10 easily. Simply pressing the F1 key when the window is still open.

This key is also for Excel, Word, Chrome and several other 3rd party apps. Which means it is not an exclusive function in Microsoft. The key is a support and quick help button.

Also, some PCs can open a browser window automatically with a Bing search.


Windows File Explorer not working or responding

If you get the error message  not responding in windows 10 just restart doing the following steps:

  1. Press Ctrl + Shift + Esc. This will start the Task Manager.
  2. Look for the windows explorer process.
  3. Right click on it.
  4. Select End task.
  5. In the upper left side of the screen go to menu File.
  6. Select run new task.
  7. Type Explorer.exe
  8. Click on Ok.

Find more in the official microsoft article here


Randomly popped up Virus

Sometimes the program is randomly popped up. It opens in many tabs with bing search engine. This is a known bug. Although this may look like a virus but don’t worry, it’s not a virus.

virus of many pop ups

There is more about this issue in the windows official answer here


How to Scan

If you are still unsure about if you have a virus you can do a scan with windows defender.

  1. Launch the program
  2. Select a complete scan of all your drives.
  3. Click on Scan


How to reset the windows 10 file explorer

  1. Open it with the keys Win+E.
  2. Click on File
  3. Now you have to select the option “Change folder and search options
  4. Go to the View Tab
  5. Then, you have to click on Reset Folders.


How to Update  windows Explorer

A way to quickly fix any possible errors is to update it.

Just like windows 10 update works you have to do the following:

  1. Go to Start Menu
  2. Settings
  3. Update and security
  4. Windows Update
  5. Now Click on Check for updates to ensure you have the last version of all the programs.